Travel Consultant

Join the team at Whistler.com, where we help travelers plan, book, and experience unforgettable trips to Whistler. As a Travel Consultant, you'll be the go-to expert for guests planning their Whistler vacations — selling accommodation, activities, and transportation via online chat, email, and phone.

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Key Responsibilities:

• Be an ambassador for Whistler.com and Tourism Whistler
• Sell complete vacation packages through phone, email, and online chat
• Respond to guest inquiries and provide quotes in a timely, friendly, and professional manner
• Make outbound calls to upsell, provide concierge services, and follow up with leads
• Meet and exceed personal and team sales goals
• Maintain accurate communication with clients, vendors, and teammates

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Requirements:

• Excellent knowledge of Whistler and surrounding experiences
• Strong communication skills (written, verbal, chat)
• Comfortable using MS Office and cloud-based platforms
• Strong customer service mindset and attention to detail
• Able to multitask and manage time in a fast-paced environment
• A collaborative team player who can also work independently

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Perks & Benefits:

• 3-day weekends (4 x 10-hour shifts)
• 3 weeks paid vacation to start
• Hybrid work model after probation
• Comprehensive health benefits (includes dependents)
• Wellness fund (bike pass, gym, yoga, etc.)
• Fun team culture with casual dress code and regular team events
• Eligible for sales commissions

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Work Schedule:

Includes weekends as part of the regular shift schedule.

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